Pest Express is a locally owned and operated pest control company proudly servicing Rochester, NY and the Finger Lakes regions. We offer quality pest control services for all your home and business needs. Our mission is to provide the best quality of service to all our customers by offering solutions tailored to your needs. You’ll find our staff friendly and ready to support you every step of the way. We invite you to give us a call today at (585) 210-3370. You’ll immediately understand how we attend to the pest control needs of our customers.

At Pest Express we don’t believe in sacrificing quality. Licensed and insured, our focus is on customer-comfort. From the moment you speak with one of our representatives to the moment your service is completed, we want you to be 100% satisfied. We accomplish this by explaining the details of our services beforehand. This allows our customers to ask questions and understand what to expect. Some pest control treatments require little to no follow up by the customer, while others are more interactive. We believe that by explaining how to make our pest control services most effective for you, we can work together to ensure your home or place of business remains pest-free.

EXCLUSION vs REPAIR

The very first part of our pest management services is an inspection. Because all pests we deal with are in relation to “where people are” we are most often looking for their point of entry. In some cases these points are more obvious than others. The Technician working at your home or place of business will probably provide a written description and may even provide images of the affected area. Depending on the degree of damage or the materials needed, next steps might be performed to help close these points of pest entry.

EXCLUSION

This term often applies to the specific steps needed to keep a type of pest our of your home, office or workplace. These can be comparatively minor to quite involved. If the technician considers them “small”, he may simply treat and perform the “exclusion” work in the process. However, depending on the available time, materials and extent of the damage, the technician may make other recommendations. Such as…

REPAIRS

For example, carpenter ants can be a very destructive pest. They do not EAT wood. But they do excavate if to create their living space. If caught early, the damage can be minimal with repairs being very minor. However, in the event that these pest have been embedded for some time repair can be extensive. Those may require a skilled carpenter or other tradespeople. Your attending Technician understands his skillset and the job he is there to perform. In an instance such as this, he may make general recommendations for structural repairs. Please understand that while our on-site Technician may have recommendations on these repairs, he’s not a carpenter. Ultimately, those repairs will be performed by another tradesperson who’s skilled at that particular service. This is all done with the intent of keeping you and your home or place of work, safe,

Pest Express is a locally owned and operated pest control company proudly servicing Rochester, NY and the Finger Lakes regions. We offer quality pest control services for all your home and business needs. Our mission is to provide the best quality of service to all our customers by offering solutions tailored to your needs. You’ll find our staff friendly and ready to support you every step of the way. We invite you to give us a call today at (585) 210-3370. You’ll immediately understand how we attend to the pest control needs of our customers.

At Pest Express we don’t believe in sacrificing quality. As licensed and insured professionals, our focus is on customer-comfort. From the moment you speak with one of our representatives to the moment your service is completed, we want you to be 100% satisfied. We accomplish this by explaining the details of our services beforehand. This allows our customers to ask questions and understand what to expect. Some pest control services, require little to no follow up by the customer, while others are more interactive. By explaining how to make our pest control services most effective for you, we can work together to ensure your home or place of business remains pest-free.